Privacy Policy

1. Introduction

DOMA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services to find properties in Montenegro.

By using DOMA, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

When you use our services, we may collect:

• Name and contact information (email, phone number)
• Account credentials if you create an agent account
• Enquiry messages and property preferences
• Communication history with agents

Automatically Collected Information

When you visit our website, we automatically collect:

• Device information (browser type, operating system)
• IP address and approximate location
• Pages visited and time spent on our site
• Referring website or source

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our property listing services
• Connect you with property agents for enquiries
• Send you updates about properties matching your preferences
• Improve our website and user experience
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Property Agents: When you submit an enquiry, your contact details are shared with the relevant agent
• Service Providers: Third parties who help us operate our platform (hosting, analytics)
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services based on usage patterns

You can control cookies through your browser settings. Note that disabling cookies may affect some website functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Request data portability
• Withdraw consent where processing is based on consent

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Enquiry data is retained for up to 2 years. Account data is retained until you request deletion.

9. International Transfers

Your information may be transferred to and processed in countries other than Montenegro. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.